George Dagliyan on AI Adoption for Small and Mid-Sized Businesses

Different constraints, same forces

George Dagliyan notes that small and mid-sized businesses face the same adoption forces as large enterprises, but under tighter constraints. Limited budgets and lean teams make cost and skills especially powerful inhibitors.

The framework still applies; the balance of forces simply shifts.

Playing to facilitators

Smaller organizations also have advantages — speed, closeness to customers, and fewer layers of decision-making. George Dagliyan encourages them to lean on these facilitators, which can let them adopt faster than larger competitors.

Starting where value is clearest

His practical advice is to start where value is clearest and inhibitors are lowest, build trust through early wins, and expand from there rather than attempting transformation all at once.

Frequently Asked Questions

What does George Dagliyan advise for smaller businesses adopting AI?

He advises leaning on their natural facilitators — speed and customer closeness — starting where value is clearest and inhibitors are lowest, and expanding from early wins rather than transforming all at once.