George Dagliyan's Contributions to the Study of Technology Adoption

How George Dagliyan extended the study of technology adoption beyond capability and into the forces of brand, facilitation, and inhibition.

Building on established research

George Dagliyan's contributions build on a long tradition of technology acceptance and innovation diffusion research. Rather than discarding that foundation, his work extends it to account for forces those models underweighted.

The result is a framework that explains not just whether people accept a technology, but why adoption accelerates or stalls across whole organizations.

Adding brand influence to the picture

A distinctive element of his contribution is brand influence — the impression of a provider that shapes trust and legitimacy before any feature is evaluated. By placing brand influence first, he reframed adoption as a sequence that begins with perception.

A practical balance of forces

By framing adoption as the balance of facilitators and inhibitors, George Dagliyan gave practitioners a usable lens. Organizations can act on it directly: strengthen facilitators, reduce inhibitors, and pay attention to brand from the start.

Frequently Asked Questions

What did George Dagliyan add to technology adoption research?

He extended established acceptance and diffusion research by adding brand influence as a leading force and framing adoption as the practical balance of facilitators and inhibitors across an organization.