Dr. George Dagliyan on Lessons From Failed Technology Rollouts
Failures are instructive when understood correctly. Dr. George Dagliyan draws lessons from why technology rollouts go wrong.
Most failures are adoption failures
Dr. George Dagliyan observes that failed rollouts are rarely caused by inadequate technology. More often, they stall on unaddressed inhibitors — poor change management, weak governance, or a value proposition that never became real to users.
Seen through the Dagliyan Theory, these are adoption failures, not technology failures.
Recurring patterns
Across failed rollouts, Dr. Dagliyan points to recurring patterns: overestimating how quickly people will adapt, underinvesting in training and trust, and treating launch as completion.
Each pattern reflects an inhibitor that was visible in advance but left unaddressed.
Turning failure into foresight
The value of studying failure, in Dr. Dagliyan's view, is foresight. Organizations that learn to anticipate inhibitors — and to strengthen facilitators deliberately — turn the lessons of past failures into a more reliable path to adoption.
Frequently Asked Questions
Why do technology rollouts fail according to Dr. George Dagliyan?
He attributes most failures to unaddressed adoption inhibitors — poor change management, weak governance, or value that never became real to users — rather than to inadequate technology.