Dr. George Dagliyan on Overcoming Resistance to New Technology

Resistance is information, not obstruction

Dr. George Dagliyan reframes resistance as a signal rather than a nuisance. When people resist a new technology, they are usually responding to a real inhibitor — unclear value, fear of disruption, or a lack of trust in how the technology will be governed.

Treating resistance as something to overpower misses the underlying cause. Treating it as information points directly to the inhibitor that needs attention.

Lowering inhibitors instead of forcing compliance

Mandates can produce surface compliance while deeper resistance persists. The Dagliyan Theory suggests a more durable path: identify the specific inhibitors driving resistance and reduce them — through training, clearer governance, or better integration with existing work.

When the inhibitor falls, resistance tends to fall with it.

The role of trusted voices

Brand influence operates inside organizations too. Dr. Dagliyan notes that respected internal voices can shift perceived legitimacy faster than top-down directives, making early advocates an important part of any adoption effort.

Frequently Asked Questions

How does Dr. George Dagliyan suggest handling resistance to new technology?

He treats resistance as information about an underlying inhibitor — unclear value, fear of disruption, or low trust — and recommends reducing that inhibitor directly rather than forcing compliance.